Privacy Policy

June 15 2017

This Privacy Notice has been prepared by Brainiac Knowledge Management Inc. and sets out the manner in which Brainiac collects, uses, discloses and otherwise manages personal information, including information collected through our website located at (“Website”), and through other interactions with executives and other individuals.

Collection and Use of Personal Information

The term “personal information” means information about an identifiable individual, including name, address, email address, telephone number, and other information relating to an individual. We may collect personal information when you:

  •  Visit or register on our Website;
  • Create a profile by joining the Brain Pool on our Website;
  • Sign-up to receive communications;
  • Participate in one of our surveys or other customer research;
  • Participate in our training or coaching offerings;
  • Submit an inquiry about the possibility of hiring an individual or individuals through Brainiac or
  • Contact us with a comment, question or complaint.

You do not have to register to visit and browse certain features of the Website, such as to access the resource centre or to read other content portions of the Website.

Profile Information: If you chose to create a Brain Pool Profile on the Website, we collect additional personal information in order to assist us in matching you with companies that fit your preferences, experience and style. This information includes job-related information (such as area of expertise, years of experience, seniority, industries, and former employers), skills that you select, and your responses to questions which we use to assist us in determining your professional attributes and cultural fit. We also collect your job preferences, such as type of role you are seeking, availability, size of company, location, travel preferences, compensation expectations, and other criteria for matching purposes.

Email and other Communications: If you agree to receive communications from Brainiac, we  collect certain personal information (such as first and last name, email address or mobile phone number) which we use to send you email, SMS text messages and other communications containing Brainiac updates, tips, and other content that may be of interest to you. You can opt-out of receiving promotional email from us by following the opt-out or “unsubscribe” instructions provided in your email or text message, or by contacting us as set out below. Please note that you may continue to receive transactional and account-related electronic messages from us.

Marketing Research: From time to time, we may offer you the opportunity to participate in one of our surveys or other customer research. The information obtained through our surveys and customer research is used in an aggregated, non-personally identifiable form. We use this information to help us understand our customers, to enhance our product and service offerings, promotions and events, and/or to assist in the selection of event locations.

Employment through Brainiac: In connection with a job application or related inquiry regarding potential employment through Brainiac, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information only for the particular application.

Customer Service: When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.

Sharing of Personal Information

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent.

Legal Requirements: Brainiac may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an organization in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, to detect, suppress or prevent fraud, and to investigate or prevent actual or suspected loss or harm to persons or property.


We have implemented reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control, including limiting access to our database to legitimate users.

We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Access & Correction

You may access, update and correct inaccuracies in your personal information in our custody or control at any time by filling in and submitting an update form  on the Website, subject to limited exceptions prescribed by law.

You can request access, corrections or updates to all personal information, including information not available through your account profile, by contacting us as set out in the Contact Us section below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

Cookies and Additional Information about our Website

Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.

Cookies: Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may set your Web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.

Tracer Tags & Web Beacons: Our Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.

Links to Other Websites: Our Website may contain links to other websites that Brainiac does not own or operate, including the websites of third party partners. Also, links to our website may be featured on third party websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your consent.  We provide links to third party websites as a convenience to the user.  These links are not intended as an endorsement of or referral to the linked websites.  The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully.  We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

Changes to Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on the Website. We strongly encourage you to please refer to this Privacy Policy often for the latest information about our personal information practices.

Contact Us

Please contact our Privacy Officer if:

  • you have any questions or comments about this Privacy Notice,
  • you otherwise have a question or complaint about the manner in which we  treat your personal information.

You may contact our Privacy Officer by email at

Or by mail at the following address:

30101-8000 Bathurst Avenue
Thornhill, Ontario, L4J 4B8

Last updated: June 15, 2017